*2023.01.19. Rookie-Level Face-to-Face Training

Rookie: Entry-Level Position Title for Store Employees 

The training program provides essential knowledge to help rookies adapt quickly and effectively to their roles. Key areas of focus include:

- Company Information: Overview of the organization's history, mission, and vision.

- Core Values: Understanding the company's principles and culture.

- HR Policies and Employee Benefits: Familiarization with workplace policies and support systems.

- Brand Education: Introduction to the brand's identity, products, and messaging.

- Basic Service Training: Building foundational customer service and operational skills.

This program is designed to ensure new employees are well-prepared and confident as they begin their journey with the company.